Frequently Asked Questions
Ordering & Products
Where is Kamari Living furniture made?
All our furniture is handcrafted in the UK using premium materials, with quality and comfort at the heart of every design.
Can I customise my sofa or bed?
Yes! Most of our sofas and beds are available in a variety of fabrics, colours, and sizes. If you're looking for something bespoke, get in touch — we’ll be happy to bring your vision to life.
How do I place an order?
Orders can be placed directly through our website. Simply browse your favourite collections and add your chosen items to the cart.
Delivery & Lead Times
How long does delivery take?
As each piece is made to order, our standard lead time is 6–8 weeks. We’ll keep you updated every step of the way.
Do you offer nationwide delivery?
Yes, we deliver across the UK. Delivery fees may vary based on your location — exact costs are calculated at checkout
Returns & Cancellations
Can I cancel or change my order?
You can cancel or amend your order within 48 hours of purchase. After that, as all items are made to order, cancellations may incur a fee.
Do you accept returns?
Returns are accepted on faulty or damaged items. Due to the made-to-order nature of our products, we cannot accept returns for change of mind. Please read our full Returns Policy for details.
Care & Maintenance
How do I care for my Kamari Living furniture?
We recommend regular vacuuming for fabric items and using a clean, dry cloth for wooden or metal surfaces. For deeper cleans, refer to our care guide or contact us for personalised advice.
Are your sofas pet and child friendly?
Yes! We offer durable, stain-resistant fabrics that are designed for real-life living while maintaining a luxurious look and feel.
Contact & Support
How can I get in touch with Kamari Living?
You can reach us via email at sales@kamariliving.co.uk, through our contact form, or DM us on Instagram @kamariliving.
What are your customer service hours?
We’re available Monday–Friday, 9am–5pm. We aim to respond to all queries within 24 hours.